Welcome
- Greeted with courtesy and professionalism
- Receive introduction materials
- Expect efficient response time
Estimate
- Understand needs and goals
- Thorough inspection of the existing condition of your home
- Digital pictures as needed
- Discuss potential products and solutions
Proposal
- Meeting with all property owners
- Thorough written and oral explanation of findings and proposed solution
- Explanation of the installation process
- Discuss pricing and financing options
- Customer finalizes decision
Preparation
- Confirm measurements
- Finalize job specifications
- Secure necessary permits
- Order materials
Installation
- Start date meeting with estimator and crew
- Walk-around of home to discuss any concerns
- Protect grounds and home
- Begin project installation
- Maintain a clean work area
Inspection
- Final inspection with crew leader
- Complete Zero Defects Worksheet
Completion
- Certify job completion
- Submit applicable warranties
- Customer completes Quality Audit Sheet
- Representative discusses overall job satisfaction, final questions, and/or additional needs
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What to Expect from Welch Roofing
We are committed to customer service and strive to make each step a pleasure. From the moment you call to arrange your free estimate, you'll experience our highest standards of professionalism, courtesy, and craftsmanship. From start to finish, we want you to be at ease with the process, and loving the results.
When you make the commitment to go with WELCH ROOFING, here's what you can expect:
