Mission
Welch Roofing's goal is to provide the best possible experience for our customer. To meet this goal we provide our customers the highest quality products, workmanship and customer service. To insure quality, we continuously train and educate our team in these areas. We value our employees as much as we value our customers and maintain a safe workplace that fosters growth and pride in workmanship. By satisfying both our customers and employees, we pledge to create lasting relationships based on trust and professionalism that will continue after the project is completed.
Welch Roofing's vision is be an example of innovation in the industry and make the world a better place because we were here. We want to make a difference by impacting the environment in a positive way by doing our part to reduce, reuse and recycle. We will explore the use of alternative fuels such as biodiesel, recycle materials such as shingles and aluminum for other uses, and will provide the consumer with greener options.
Quality - We set high standards by using the best products and installation practices to insure the highest level of quality attainable. You can count on us to stand behind our first-rate quality.
Training - We continuously train our staff in professionalism, technical proficiency, and personal growth. We strive to establish a strong customer service culture within our company, ensuring that you, our customer, will have the best possible experience from the moment they come into contact with us.
Customer Service - We strive to ensure that our customers will have the best possible experience from the moment they come into contact with us. From start to finish we communicate with our customers and keep all changes and modifications up front, so expectations are both communicated and met.
Professionalism - We treat all our customers, vendors and employees with respect as human beings. We maintain focus and consistency so that all those who come in contact with us can expect the same treatment.
Reliability - We are committed to being there for our customers. We do what we say, and say what we do.
Safety - We make every effort to provide a safe environment for our employees and customers. This means following state safety standards and being aware of any changes through training. Our drug-free workplace enforces our committment to safety.
Accountability - We believe strongly in assuming full responsibility for every project that we undertake. We take pride in each project and hold the entire team accountable. We are committed to our customer and realize that we are solely responsible for providing a pleasant experience.
